At Noah Flor Novel M&M Technology Co. Limited, we are committed to resolving disputes in a fair, efficient, and transparent manner. This Dispute Resolution Policy outlines the procedures and principles that govern the resolution of disputes that may arise between Noah Flor Novel M&M Technology Co. Limited and its customers, suppliers, partners, or other parties.

1. Informal Resolution: We encourage parties to resolve disputes informally and amicably whenever possible. If you have a dispute with Noah Flor Novel M&M Technology Co. Limited, we recommend that you first contact us directly to discuss the issue and attempt to find a mutually satisfactory solution.

2. Formal Resolution: If the dispute cannot be resolved informally, either party may initiate formal dispute resolution procedures. This may involve mediation, arbitration, or litigation, depending on the nature and circumstances of the dispute.

3. Mediation: Mediation is a voluntary and confidential process in which a neutral third party (the mediator) facilitates communication and negotiation between the parties to help them reach a mutually acceptable resolution. If both parties agree to mediation, we will work with a qualified mediator to facilitate the process.

4. Arbitration: Arbitration is a process in which an impartial third party (the arbitrator) hears the arguments and evidence presented by each party and makes a binding decision to resolve the dispute. If mediation is unsuccessful or if both parties agree to proceed directly to arbitration, we will engage in arbitration proceedings in accordance with applicable laws and regulations.

5. Litigation: In certain circumstances, litigation may be necessary to resolve a dispute. If mediation and arbitration are unsuccessful or if litigation is deemed the appropriate course of action, the parties may pursue resolution through the courts.

6. Governing Law and Jurisdiction: This Dispute Resolution Policy shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law principles. Any dispute arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts of Kenya.

7. Amendments: Noah Flor Novel M&M Technology Co. Limited reserves the right to modify or update this Dispute Resolution Policy at any time without prior notice. Any changes to this Policy will be effective immediately upon posting on our website.

Contact Us: If you have any questions, concerns, or requests regarding this Dispute Resolution Policy, please contact us

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